Log In
Sign Up
Job Details
Responsibilities: Customer Support II Problem Solving
• Manage incoming calls and customer service inquiries
• Provide information about products and services, take/cancel orders, and record details of complaints
• Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken.
• Follow up to ensure that appropriate actions are taken on customer requests
• Refer unresolved customer grievances or special requests to designated departments for further investigation
* Day shift call centre job.
Job Description
Education12th Pass (Associate Degree)English LevelGood EnglishExperienceFresherGenderBothAddressMumbai, Maharashtra, India, Mumbai Central, Mumbai, Maharashtra – 400076
