Branch Overview
Imagine a world where every person has improved access to financial services. People could start new businesses, pay for their children’s education, cover their emergency medical bills – the possibilities to improve life are endless.
Branch is a global technology company revolutionizing financial access for millions of underserved banking customers today across Africa and India. By leveraging the rapid adoption of smartphones, machine learning and other technology, Branch is pioneering new ways to improve access and value for those overlooked by banks. From instant loans to market-leading investment yields, Branch offers a variety of products that help our customers be financially empowered.
Branch’s mission-driven team is led by the co-founders of Kiva.org and one of the earliest product leaders of PayPal. Branch has raised over $100 million from leading Silicon Valley investors, including Andreessen Horowitz (a16z) and Visa.
With over 32 million downloads, Branch is one of the most popular finance apps in the world.
About the role:
We are looking for a passionate and self-driven People Operations Senior Associate who loves contributing to multiple pillars of People Operations, excels at building and improving processes, and wants to make an impact on employee experience. In this role, you will be a key player in supporting HR programs and initiatives that will help Branch continue to build a world-class team and drive employee experience across the globe.
You will be involved in providing a cohesive working environment for Branch employees, be part of a core team supporting culture and people practices at Branch, and support business growth through communicating with precision, developing trust, and leading with integrity is critical to success, as is the ability to navigate multiple priorities with attention to detail and a service-oriented approach.
Here are some things you’ll do
People Experience :
– Execution of all People Experience sessions to enable our Remote employees to come together on varied topics and engage
– These sessions may be a combination of Online or In-person events
Engagement :
– Lead programs and activities on employee engagement
– Conduct employee engagement surveys, analyze results and attrition trends, employee concerns and make recommendations for employee attraction and retention
– Drive employee engagement, and inspire a high performance work culture
– Have a pulse of the employee base and relay that pulse back to Leadership for continuous improvement of our People processes
– Employer Branding
Execution of branding projects
– Work with internal stakeholders to create content that can be used to showcase our culture
– Manage our social media pages to improve engagement on Employer branding posts
– Work with our Hiring team to plan and run specific hiring related campaigns
Learning & Development
– Own the our internal L&D program – BOLD
– Drive internal campaigns to improve adoption of our BOLD program
– Own all stages of the learning lifecycle including tool identification, curriculum design, content development, delivery support, measurement and maintenance
– Create a robust process and framework for identifying learning needs to base learning curriculum on
– Design, deliver and manage organization wide learning events and solutions
– Support the People operations Lead in administering org-wide programs like performance reviews, rewards and recognition etc
– Resolve employee issues and grievances
Minimum Requirements
– Bachelor’s degree in any field. An MBA/PGDM degree in HR is preferable
– 3 to 5 years of HR business partnering or generalist experience.
– Preferably with experience in Startup companies/ companies with employee-centric culture
– Passionate about innovative People solutions and process improvement
– Excellent communication and articulation skills
– Collaborative mindset and a team player
Benefits Of Joining
– Mission-driven, fast-paced and entrepreneurial environment
– Competitive salary and equity package
– A collaborative, transparent and flat company culture
– You want to work from the hills, the beach or the forests? Go for it because we are a remote-first company and you’ll have access to co-working spaces
– Fully-paid Group Medical Insurance and Personal Accidental Insurance
– Work-life balance is not a myth, make use of our unlimited paid leaves policy including personal leave, bereavement leave, sick leave and periodic mental health days
– Fully paid parental leave – 6 months maternity leave and 3 months paternity leave
– Monthly WFH stipend alongside a one time home office set-up budget
– Other benefits include; team meals, virtual social events and in person meet ups
– Discretionary trips to our offices across the globe, with global travel medical insurance
– Opportunity to work and interact with a global team
We’re looking for more than just qualifications – if you’re unsure that you meet the criteria but identify with our vision of providing equal opportunity to everyone to access financial services, please do not hesitate to
Branch International is an Equal Opportunity Employer. The company does not and will not discriminate in employment on any basis prohibited by applicable law.
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