Bda Industrial Resources Private Limited looking for Telecaller Cum Computer Operator at Rajkot Full Time

Job Details

Responsibilities: Team Management II Performance Improvement II Customer Satisfaction

• Manage a team of telecalling/customer service agents and executives
• Regularly evaluate team performance, identify gaps and plan training to improve performance and achieve desired results
• Identify customers’ needs and wants, clarifying information whenever possible
• Resolve customer complaints and follow-up to check if an action has been taken
• Gain comprehensive product knowledge to enhance team performance
• Create a supportive environment for the team to excel in

Job Description

EducationGraduate (Bachelor Degree)English LevelGood EnglishExperienceFresherGenderFemale OnlyAddressA-9, Golden Industrial Estate 2, Survey No. 41/1 Shapar-Virva Road, At:, Virva, Gujarat 360311, India, Rajkot H. O., Rajkot, Gujarat – 360001