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Fresher

Bbr Hospitality Private Limited Looking for Telecalling Team Leader Job in Patna Full Time

Job Details

Education
Graduate (Bachelor Degree)
English Level
Good English
Experience
Fresher
Gender
Both
Address
Sharda Tower, Ashiana – Digha Rd, Rajeev Nagar, Patna, Bihar 800024, India, Ashiana-Digha Road, Patna, Bihar – 800001

Job Description

Responsibilities of the candidates include:

• Manage a team of individuals working on telesales/customer support
• Resolve customer complaints brought to your attention
• Create policies and procedures
• Plan the training and standardization of service delivery
• Manage inbound and outbound customer calls in a timely manner
• Identify customers’ needs and wants, clarifying information whenever possible
• Conduct quality assurance surveys with customers and provide feedback to the team
• Gain comprehensive product knowledge to enhance customer support
• Maintain a pleasant working environment for your team

Job Overview

  • Date Posted:
  • Location:
  • Job Title: Bbr Hospitality Private Limited Looking for Telecalling Team Leader Job in Patna
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