Bajaj Finserv Lending Ltd is Looking for Positions req for Senior Regional Manager Credit Operations Full Time

Job Description

* Duties and Responsibilities – To Ensure SLA Delivery for each process – To maintain and improve quality of files processed by the Operations team – Ensure Accuracy & Diligence resulting into minimal misses – To drive customer service via branch customer service executives – To ensure all cash management services at the branch are delivered – To ensure Service to Sales Numbers are achieved on an ongoing basis – To Provide Feedback to HO teams to leverage existing Policies & find new opportunities & scope for improvement – To Support all New Initiatives & Functional Projects of the Function – Training & Development of team members to increase efficiency resulting into better productivity – To Coordinate across various cross functions & provide feedback for process improvement and opportunities – Ensuring Compliance & Integrity within the region – Monitor & Maintain minimum attrition , * Should have 8-10 years experience, and minimum 3 years managing branch operations Should be a post graduate preferably Should have collaborative work style to engage with peers & colleagues across the company. Should have excellent communication skills along with strong presentation and data analytics skills. Self-motivated and a self-starter