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Job Description
- Motivates the Front Office team in order to provide a high standard of service for customersWelcomes guests and fosters customer loyalty through his / her friendly manner.Develops high quality relationships with guests throughout their stay.Handles any guest complaints or contentious issues that cannot be settled directly by team members and provides a fast solution.Oversee and supervises guest arrivals and departures with the front office executive and duty managers.Ensure that personalized service is offered to each and every guest.
