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Mumbai City, India
Bnp Paribas
Full time
- Lead & manage the HR Shared Services Function for offshored HR Tasks from BNP Paribas APAC Locations.
- Ensure all key activities are closed by the team members as per SLA ( TAT)
- Ensure all the controls are in place and followed across all the process
- Will be required to be a team player and should have strong communication skills and experience in handling offshored tasks in HR relating to Employee life cycle, Learning and Development, Data management etc.
- Mentor team members as and when required.
- Maintain all SOPs as a real-time document and share updates within the teams.
- Manage expectations as well as escalations from clients/stakeholders
- Take initiative of any project which would help in streamlining the process within or outside the team
Responsibilities
- The candidate should have good hands on experience in MS Office and preferably on HR Tools such as PeopleSoft, SAP, and Leave Management.
- To ensure that the migrated tasks from APAC locations are managed efficiently. The client expectations are managed and timelines for delivery are adhered to.
- The role of the member will be to support the delivery of excellent recruitment services to the hiring manager in line with agreed service levels.
- Liaise with donor location / other stake holders on a regular basis
- Generate monthly dashboards and publish to respective stake holders / senior management.
- Handle administrative tasks for various processes within HR Shared Services :
A. HR Solutions:
i. Update HR systems i.e. create new hire records, maintain life cycle of an employee / Data Changes, Transfers, Terminations etc.
ii. Prepare employment certificates based on the nature of requests received
iii. Managing employee queries / Case Management Tool
iv. Reference check for ex-employees
v. Prepare MIS reports
B. Learning and Development:
i. Course Administration (Session Creation, Proxy Enrolment, Cost Breakdown for each in-house program)
ii. Process evaluation forms of training for in-house courses
iii. Data entry for training records
iv. Query Handling
v. Prepare training reports
C. APAC Reporting:
i. Prepare monthly headcount master for APAC
ii. Block Leave Breach Reporting
iii. Maintenance of Distribution List on Outlook
Technical & Behavioral Competencies
Should be
Presentable & Confident
Self-Driven
A Complete Team player
Managerial skills & delegation
Technical:
Knowledge of MS Office Preferably in HR Tools such as TALEO, PeopleSoft and SAP.
Should have
Good & clear communication skills (speaking & writing)
People Management Skills
PeopleSoft Knowledge
Good Excel Skills
Fair knowledge on On-Boarding & Background Verification process
