Job Responsibilities:
– Work with Design, Engineering, Business, and Product leadership to implement user experience features and components across the Bright Debt Manager, Bright Smart
Account and Bright Credit Accounts. This includes:
– Develop an in-depth understanding of the users, define different personas through data, user interviews and research
– Develop wireframes of product UX flows and UI
– Develop end-to-end view of intelligence UX across onboarding, in-app, notifications and payments experience
– Document and manage the user experience and journey across multiple Bright products (Bright Debt Manager, Bright Smart Account and Bright Credit Accounts) and user experience (acquisition, onboarding, in-app, notifications, payments experience, success communications)
– Regularly benchmark the user experience for the target audience across comparable products in finance and other domains
– Drive quality concepts and metrics in user experience to improve business + product decisions
Job Requirements :
– Strong sense of product design and user experience
– Excellent problem solving, documentation, and communication skills
– Demonstrated user empathy and ability to investigate the source of user issues
– Good wireframing skills showing good UX+UI
– Working with designers directly to get to high-fidelity designs of UI
– Knowledge of design tools like Sketch/Adobe Suite/Marvel strongly preferred
– Understanding of front-end technologies like HTML, CSS, Javascript frameworks will be added advantages
– 2-5 years of experience in Product, Design or user research roles
– High-growth CONSUMER startup experience preferred
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