Responsibilities: BPO II Good Communication
• Inform customers about the company’s products/services and offers
• Manage inbound and outbound customer calls in a timely manner
• Identify customers’ needs and wants, clarifying information whenever
possible
Provide information of Products / Services / Offers to customers.
Handling inbound calls & outbound calls.
Good Communication skills.
Understand customer need.
Solve customers query over the phone.
You must have following skills: Lead Generation, Outbound/Cold Calling and
Domestic Calling.
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