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Job Details
Please Note – It Is MANDATORY To Fill An Online Assessment (15 Mins Long) To Be Considered Further For This Job Role. Link To The Assessment Will Be Shared With You In Your Apna Inbox Once You Apply To The Job.
Responsibilities: Customer Support II Problem Solving
• Manage incoming calls and customer service inquiries
• Provide information about products and services, take/cancel orders, and record details of complaints
• Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken.
• Follow up to ensure that appropriate actions are taken on customer requests
• Refer unresolved customer grievances or special requests to designated departments for further investigation
Job Description
