Log In
Sign Up
Job Details
Education
12th Pass (Associate Degree)
English Level
Thoda English
Experience
Fresher
Gender
Female Only
Address
Hyderabad, Telangana, India, Afzal Gunj, Hyderabad, Telangana – 500001
Job Description
Responsibilities of candidates include:
• Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints
• Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications
• Follow up to ensure that appropriate actions are taken on customer requests
• Refer unresolved customer grievances or special requests to designated departments for further investigation
