AMPM Support Private Limited Hiring for Customer Care Executive Job at New Delhi Full Time

Job Title: Customer Care Executive

Job Overview: We bring you an excellent opportunity to work for a blended process. We are hiring for a CCE profile where your job will require interacting with customers in different ways.

Responsibilities and Duties:

• Resolve customer complaints via Call.
• Responding promptly to customer inquiries.
• Making sure that customer’s Issues are attended and all of their concerns are resolved timely.

Answering questions about all technical support (inbound call, live chat, and email) Processing clients’ requests (inbound call, live chat, and email)

• Playing an active role building the reputation of the company
• Provide problem-solving skills to existing clients by ensuring excellent service provided to clients.

Qualification and requirements:

• Undergraduate/Graduate in any discipline
• Proven customer Care and team handling experience
• Excellent communication & written, collaboration, and problem-solving skills
• Experience: 1-5yrs
• Comfortable for rotational shifts

Benefits:

• Complete remote working
• Immense learning opportunity
• A role which is going to be full of challenges

Job Types: Full-time, Fresher, Regular / Permanent

Salary: Up to ₹18,000.00 per month

Benefits:

• Work from home

Schedule:

• Day shift
• Morning shift
• Night shift
• US shift

Supplemental pay types:

• Overtime pay

Ability to commute/relocate:

• Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)