ABOUT AMP:
AMP, A start-up led by EV pioneers from Tesla with dozens of patented solutions to power electric mobility worldwide.
The world’s largest electric automotive manufacturers have leveraged the company’s unrivaled expertise from the very beginning of the EV wave, and numerous big names in mobility are quietly co-engineering solutions with the team at this very moment. AMP is now building the next-gen cloud-based analytics product we require a Field Application Engineer (BMS) at Pune.
Job Summary:
The Electronics Field Application Engineer (FAE) will act as a technical interface between AMP engineering and current and potential customers to provide technical support both before and after the sale. The FAE will also work with the AMP engineering and sales teams to provide technical support and ensure upfront requirements are understood. They will be the first point of contact for customers to reach out to when having issues in the field and will be expected to be well-versed in product functionality as well as system requirements.
Responsibilities:
Act as the primary technical interface to customers in project meetings as well as for technical troubleshooting
Evaluate the prospective company’s product application and provide solutions on basis of customer needs.
Aide in initial integration of product into customer application either on-site or remotely.
Expand professional and technical knowledge by attending educational seminars and conferences, reviewing professional publications and establishing personal networks.
Contributes to team growth by completing projects in a timely manner.
Other duties as assigned.
Predictable and reliable attendance.
Position Qualifications:
Minimum Bachelor of Science and/or Engineering in Mechanical/Electrical/Systems Engineering or equivalent degree.
Minimum 3 years of experience in electrification product design or product development.
Adept in various troubleshooting methods and disciplined documentation of findings
Strong troubleshooting and root cause analysis skills.
Expert in evaluation of CAN data for initial design and troubleshooting of electronic systems.
Familiar with DVP&R setup, tests, and expected results as it pertains to electronic systems
Experience working with hardware systems (HW debugging skills).
Able to read electrical schematics and data sheets and use tools like DMM and Oscilloscope.
Perform circuit board modification (adding jumper wires, soldering/disordering of components, etc.) Troubleshoot and root cause board failures and issues.
Basic Power Electronics understanding
Hands-on the capability to create/fix harnesses
Maintain detailed logs of root cause analysis/tests.
Experience and knowledge of CAN networks, CAN tool like Vector CANAlyzer, and DBC files preferred.
General understanding of Li Ion chemistries and how they best fit into a potential customer’s application
Effective communicator capable of concisely presenting highly technical test data to internal and external customers.
Experienced with the handling of lithium-ion battery systems
Ability to travel to customer’s site to aide in system integration and provide technical support with Sales Account Manager
Educated on common automotive & industry standards.
Familiar with the product design process
Self-motivated problem solver; pays attention to the details.
Challenges the status quo and strives for continuous improvement.
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