American Express Global Business Travel is Looking for Corporate Card Administrator at Gurgaon Full Time

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Ready to explore a career path? Start your journey.

The Corporate Card Administrator, reports to the Global Travel and Expense Program Manager, and will be responsible for supporting the day-to-day operation of the Global Card program, with a strong focus on customer service and support.

What You’ll Do on a Typical Day :

• Maintain and Administer the Global Card program for 23 countries while providing daily oversight and full cycle support of three card products; Corporate Card, Meeting Card and Virtual Card

• Manage and respond to cardholder inquiries within the Service Level Agreement (SLA) timeframe

• Act as primary point of contact between GBT and the Card Program Manager at American Express

• Handle security issues such as fraud, compromised accounts, and lost/stolen cards by working directly with the cardholder and issuing bank (American Express)

• Process credit card applications upon management approvals

• Assist with cardholder reconciliations, terms and suspensions

• Monitor non-business use of cards as related to business expenses

• Train cardholders on how to use the Corporate Cards at the time of issue in accordance with the corporate policy and relevant operating instructions

• Become an expert on pulling card data reports in the American Express online @Work portal

• Assist with coordination and management of project work related to new acquisitions or program expansion

• Deliver feedback to leadership on suggested policies and procedures to gain efficiencies and overall compliance with the Global Card Program management

• Partner with Manager and Expense Systems Coordinator to proactively identify opportunities for program expansion

What We’re Looking For :

• Strong Microsoft Office experience including Outlook, PowerPoint and advanced skills in Excel

• Excellent English communication skills (verbal and written), interpersonal skills with the ability to collaborate with others

• Experience and confidence in communicating with senior leaders for general inquiries or issue resolution

• Experience in account reconciliation

• Strong analytical and quantitative skills with exemplary quality standards

• Prepares thoroughly, takes responsibility, uses initiative and is self-reliant to ensure work progresses to the fullest extent possible

• Proactive and highly motivated approach with strong organizational skills

• Experience with Administrating or managing a corporate card program (preferred, not required)

• Should be comfortable working in afternoon shifts

Location

IND0003 – Gurgaon – GBT

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• Wellbeing resources to support mental and emotional health for you and your immediate family.

• And much more!

All qualified applicants will receive equal consideration for employment without regard to age, gender identity (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, race, color, religion, creed, national origin, disability, veteran status, citizenship or marital status. It is our policy to maintain an equal-opportunity environment free from intimidation, harassment or bias for our candidates, colleagues, clients and suppliers.

We are committed to providing reasonable accommodation to individuals with disabilities. Please, let your recruiter know if you need an accommodation at any point during the hiring process. For more details, please consult GBT Recruitment Privacy Statement (https://www.amexglobalbusinesstravel.com/gbt-recruitment-privacy-statement/) .

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;” please apply anyway. You may be exactly the person we’re looking for!

Click Here to Learn More (https://www.amexglobalbusinesstravel.com/careers/)