Description
Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, experienced, and entrepreneurial individual with a strong work ethic? If yes, this opportunity will appeal to you.
We are looking for someone, who shares Amazon’s passion for the customer and will take on the fulfilling challenge of making sellers successful in the Amazon India Marketplace. In this role, you will have the exciting opportunity to help shape and deliver on the strategy and invent systems and processes to make sellers successful in the marketplace. Essentially, you will play a crucial role in Amazon India achieving its mission of “transforming the way India buys and sells”.
The ideal candidate will have a background in sales with focus on driving operational rigor, possess exceptional data analytical skills and communications skills and have consistent track record delivering results. He/she should be able to think strategically and analytically about the business and market opportunities and challenges. He/she should have the ability to work cross-organizationally to drive consensus and results. He/she will have a keen sense of ownership, drive, and desire to win!
In Surgical Selection team in Amazon is an internal sales team of specialists that reaches out to 3P sellers to offer them an opportunity for onboarding and growing business at Amazon marketplace. This role offers an opportunity to make a significant impact on the future growth and flywheel for Amazon.
Key job responsibilities
Serve as a key member of In Surgical Selection Team, leading a 8-10 member seller acquisition team and drive business growth in assigned market.
Liaise with Category, Account Management and Product team to implement SX improvements.
Own and prioritize strategic initiatives, and provide escalation support as needed.
Own the seller success charter to drive inputs post selection acquisition
Own, review and align leadership inputs on Sales acquisition strategy.
Own the defect reduction in execution especially focused on surgical selection category specific
Leverage CRM and sales tools to build and review seller and selection pipeline
Pilot new interventions to bring about disruption and a differential Customer/Seller Experience.
We are open to hiring candidates to work out of one of the following locations:
Bengaluru, KA, IND
Basic Qualifications
5+ years of sales experience
Experience managing teams
Experience analyzing data and best practices to assess performance drivers
Experience using Salesforce or other CRM tool
MBA
More than 5 years of experience in Account Management / inside sales and last 2 years in People Management. Post-graduation is Preferred.
Experience in an analytical, results-oriented environment with external customer interactions.
Proven ability to manage the business “by the numbers”. Must be metrics-driven.
Experience in developing, directing, and managing a group of individuals including managing career growth.
Experience in developing and implementing new strategies and procedures.
Experience devising and communicating administrative and procedural decisions.
Preferred Qualifications
2+ years of using SQL to extract and manipulate data experience
5+ years of B2B industry service delivery experience
MBA from a tier 1 college
Experience working with e-commerce, SME retailers, advertising, or media.
Experience in organizing, prioritizing and scheduling work assignments.
Experience developing, planning, and implementing short and long-range goals (both for individuals and for the team). · Passion for delivering a positive Customer experience.
Experience in performing ambiguous tasks without guidance and support. · Excellent verbal and communication skills
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