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Job Details
Education
12th Pass (Associate Degree)
English Level
Good English
Experience
Fresher
Gender
Both
Address
Murugesan Complex Rd, Thousand Lights West, Thousand Lights, Chennai, Tamil Nadu 600006, India, Tamil Nadu – 600001
Job Description
Responsibilities of candidates include:
• Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints
• Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications
• Follow up to ensure that appropriate actions are taken on customer requests
• Refer unresolved customer grievances or special requests to designated departments for further investigation
