Responsibilities: Outbound Calling II Sales II Lead Generation II Cold Calling
• Inform customers about company’s products/services and offers
• Manage outbound customer calls in a timely manner to generate leads that develop into new customers
• Identify customer’s needs and convince the customer to buy the product/service
• Gain comprehensive product knowledge and clarify information wherever required
Overseeing the customer service process. · Resolving customer complaints brought to your attention. · Handling customer concerns and complaints in...
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