Need an Operations Executive who can play a role includes the following tasks:
1. Recruiting and screening of Mystery Shoppers.
2. Training and qualification of Mystery Shoppers.
3. Timely scheduling and follow-up to ensure completion 100% of fieldwork on a timely basis.
4. Review and check Customer Experience Measurement reports on a timely basis.
5. Scrutinizing reports for any discrepancies.
6. Ensuring the report quality by checking for grammatical and/or contextual errors and punctuation
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