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Job Details
Job Description
Responsibilities: Lead Generation I Cold Calling | Concept Selling
• Contact potential or existing customers to inform them about a concept or service using scripts.
• Answer questions about products or the company.
• Ask questions to understand customer requirements.
• Direct prospects to the field sales team when needed.
• Enter and update customer information in the database.
• Take and process orders in an accurate manner.
• Handle grievances to preserve the company’s reputation.
• Keep records of calls and note useful information.
Requirements
• Proven experience as telesales representative or other sales/customer service role.
• Proven track record of successfully meeting sales quota preferably over the phone.
• Ability to learn about products and services and describe/explain them to prospects.
• Excellent knowledge of English.
• Excellent communication and interpersonal skills.
