Responsibilites: Customer Care II Problem Solving
• Managing incoming calls and customer service inquiries
• Provide information about products and services, take/cancel orders, and record details of complaints
• Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken
• Follow up to ensure that appropriate actions are taken on customer requests
• Refer unresolved customer grievances or special requests to designated departments for further investigation
Education10th or Below 10th (High School)English LevelThoda EnglishExperienceFresherGenderBothAddress58, Viviani Rd, Richards Town, Bengaluru, Karnataka 560005, India, Frazer town, Bengaluru, Karnataka – 560001
Job Details Responsibilities: BPO II Good Communication • Inform customers about the company’s products/services and offers • Manage inbound and...
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