Responsibilities of candidates include:
1- Represent SortEd at relevant conferences/events and visit
educational institutes, agents/clients to promote our admission & counseling services.
2. Enrolling students in different courses and institutes according to their preferences.
3. Prepare monthly/annual marketing reports to facilitate strategic decision-making by management.
4. Achievement of the given target.
5. Resolve customer complaints brought to your attention.
6. Create policies and procedures.
7. Plan the training and standardization of service delivery.
8. Manage inbound and outbound customer calls in a timely manner
9. Identify customers’ needs and wants, clarifying information whenever possible.
10. Conduct quality assurance surveys with customers and provide feedback to the team.
11. Gain comprehensive product knowledge to enhance customer support.
12. Maintain a pleasant working environment for your team”
13 Should able to understand student’s Abilities
14 Recommend Courses
15 Identifying Curriculum Problems
16 Guide them for upcoming challenges.
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