Job Discription
Skills: OTC TSU Experience
Dispute management: BO query management and follow up, intercompany and inter desk trade reconciliations
Control functions like amend and cancel report analysis, duplicate checks and follow up, pending fixing follow ups, etc
Generic (Overall on TSU):-
o Attend WB
o Contribute to KRI/KPI by ensuring the data is captured in a timely and accurate manner
o Challenge the status quo to bring in process improvement ideas and innovation in the way team functions today
· Client:-
o Report and escalate Client Incidents
o Know your key clients
o Client Centric
· Operational risk:
o Understand Operation risk in their respective perimeter
o Escalate errors and incidents immediately
o Complete the Task Tracker in a timely manner
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