Fresher- HCLTech
www.hcltech.com, Bengaluru, Karnataka
Walk in 27th May- Shollinganallur CAMPUS, Chennai
Any Graduate- 2022/ 2023 Passed out students
Contact Person :- Mukesh/Dougles
Timings :- 10 AM to 3 PM
Shifts:- Night Shifts
Venue;-
HCL Technologies Ltd.
Gate 1, Tower 3 – Cafe, SEZ, Shollinganallur, Chennai
We are HCLTech, one of the fastest-growing large tech companies in the world and home to 222,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud.
The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be.
If this sounds like an environment you’ll thrive in, then you’re in the right place. Join our summer internship program; connect and learn from colleagues across the world while gaining impressive experience and knowledge in the tech industry
Your Role & Responsibilities
Interface with internal and external stakeholders to coordinate, support, and execute
relevant stages of a customer’s journey and promote flawless delivery of a timely and
accurate customer experience
• Act diligently to apply all cash application to appropriate accounts in a timely and accurate
manner
• Facilitate timely resolution of any unapplied and/or misapplied cash
• Assist in development of root cause analysis to facilitate corrective actions and reduce
inaccuracy.
• Support business line in resolving operational, commercial or contractual issues, as
applicable
• Develop clear understanding of risks associated with misapplied cash for end customers and
Client
• Steward performance of the Customer Services team according to defined Customer Experience
metrics
• Recognize and actively work to leverage the intersection of various work groups and their
objectives
• Escalate potential improvement items and resolution points to Manager / Supervisor
• Execute operational activities in compliance with Controls requirements of the respective
business area in regards of safety, controls, stewardship, business unit, business continuity
plan, and cross functional interaction
Desired Qualifications
Why Us
Equality & Opportunity for All
Representing 165 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law.
Seniority Level
Entry level
Industry
Employment Type
Full-time
Job Functions
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