Job Discription
This role is a ServiceNow Developer role responsible for developing and handling ITSM Products and Security Operations Applications in ServiceNow of Credit-Suisse. The key responsibility is to work as L3 and perform development in ServiceNow Platform with Agile methodology. It requires providing solutions and performing development for different ServiceNow Platform Applications with ensuring that technical solutions and development adheres to defined elite standards in order to improve the customer experience and minimize impact on the support teams.
Your future colleagues
This role is part of Service Management Engineering Team which sits within SRE function of CTO division in the bank. Service Management Engineering Team focuses on design and development of application and modules in ServiceNow Platform.
We are a department which values Diversity and Inclusion (D&I) and is committed to realizing the firm’s D&I ambition which is an integral part of our global cultural values.
Your skills and experience
You should have Bachelor’s degree in Computer Science/4 year Engineering degree, or equivalent work experience and at least 3-7 years of Industry experience – in Coding / DevOps and development domain. You should have Good knowledge of production support processes and regulations in the banking industry and must be Passionate about maintaining quality solutions and providing superior customer service.
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