Job Discription
Job Summary
. Assistant Manager – Debt Management Services – Cards
Job Purpose
This position is open with Bajaj Finance ltd.
Job Duties & Key Responsibilities
. Duties and Responsibilities – ? To achieve collection targets of the area assigned ensuring meeting PI Targets meeting the Target on Cost of Collections. Higher Cash collection Normalization and RTD will be key performance metrics ? Control bucket flow cases and focus on non-starters. ? Ensuring documented feedback. ? Ensuring legal guidelines are complied with while repossessing of products ? Ensuring audit queries are complied with. ? Ensuring adequate ?Feet on Street? availability area-wise / bucket-wise / segment-wise. ? Manage productivity by fixing productivity parameters for Collection Officers / Agencies / DMAs monitoring performance against set parameters and Weekly review with the collection executives. ? Ensuring background and reference check of agencies / DCTs being appointed. ? Constant evaluation of DCTs and agencies. ? Identify and manage training needs for the CEs. ? Support collection officers in legal / police issues. ? Ensuring timely and profitable disposal of seized stock & safe custody of seized products ? Visit Random customers.
Required Qualifications and Experience
. ? People Management skills. ? Demonstrated success & achievement orientation. ? Excellent communication skills. ? Negotiation Skills ? Strong bias for action & driving results in a high performance environment. ? Demonstrated ability to lead from the front. ? Excellent relationship skills. ? Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.. ? Exceptionally high motivational levels and needs to be a self starter. ? Working knowledge of computers, Excel , data management end-end
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