Technical Support Engineer
What you will have :
: Mandatory 1 – 3 years of experience in Technical Support / BPO industry, preferably both in chat and Voice process.
: Excellent communication skills in English (both spoken and written).
: Typing speed – minimum 35 wpm with 100% accuracy.
: Willingness to work in 24 x 7 work environment.
: Working knowledge of internet and networking
: Basic to advanced knowledge of computers (software)
What you will do :
: TSE will be responsible to provide chat and voice support to our international clients in US, Canada and UK.
: TSEs should have the ability to handle multiple chatssimultaneously.
: Responsible to provide timely and effective resolutions to our clients on basic to complex technical support queries via chat and calls
: Responsible for responding to customers in an efficient and professional manner.
: Meets expectations regarding productivity as defined by the process or manager
: Ensures compliance with all company and departmental policies, procedures, and Guidelines
Things to be noted :
: Flexibility to work extended hours with minimal notice during high volumes
: Working days: 5 days a week – Weekly off: 2 days (Rotational) and not necessarily (Saturday/ Sunday)
: It is work from Office and job location is “Banashankari – Bangalore “
Job Types: Regular / Permanent, Fresher
Salary: ₹150,000.00 – ₹650,000.00 per year
Schedule:
Ability to commute/relocate:
Education:
Experience:
Job Details Job Description Job Responsibilities – 1. Hire Talents & influencers for Video Streaming Application. 2. Monitor talent performance...
Apply For This JobJob Details Responsibilities: Inbound/Outbound Calls II Good Communication • Inform customers about the company’s products/services and offers • Manage inbound/...
Apply For This Job*URGENT HIRING For ENT*!! for one of the most renowned Hospital in *Sitamarhi*, *Bihar* *Main Details* *SALARY* – 2lpm/Negotiable/ no...
Apply For This JobJob Details Education Graduate (Bachelor Degree) English Level Fluent English Experience Fresher Gender Male Only Address Andhra Pradesh, India, Hanumanthawaka Road,...
Apply For This JobAbout company : It is a leading technology solutions provider specializing in software development and IT consulting services. It is...
Apply For This JobJob Details Education 12th Pass (Associate Degree) English Level Thoda English Experience Fresher Gender Male Only Address gall no-08,2nd floor,mirza complex...
Apply For This Job