Responsibilites: Customer Care II Problem Solving
• Managing incoming calls and customer service inquiries
• Provide information about products and services, take/cancel orders, and record details of complaints
• Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken
• Follow up to ensure that appropriate actions are taken on customer requests
• Refer unresolved customer grievances or special requests to designated departments for further investigation
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Apply For This JobPublished December 19, 2022 Location 6th Floor, Gulf Adiba, Plot No. 272, Phase II, Udyog Vihar, Sector 20, Gurugram, Haryana...
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