Responsibilities: Inbound Calls II Customer Service II Problem Solving
• Manage incoming calls and customer service inquiries
• Provide information about products and services, take/cancel orders, and record details of complaints
• Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken
• Follow up to ensure that appropriate actions are taken on customer requests
• Refer unresolved customer grievances or special requests to designated departments for further investigation
Job role: Software Testing Engineer Role: Software Test Engineer Key skills: Manual Testing,Automation Testing,Selenium Testing Experience: fresher Bond agreement: 18months...
Apply For This JobJob Details Education 12th Pass (Associate Degree) English Level No English Experience Fresher Gender Both Address Uppal, Hyderabad, Telangana, India, Telangana...
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Apply For This JobJob Description: To independently resolve tickets and ensure that the agreed SLA of ticket volume and time are met for...
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