Responsibilities: Inbound Calls II Customer Service II Problem Solving
• Manage incoming calls and customer service inquiries
• Provide information about products and services, take/cancel orders, and record details of complaints
• Email and Chat Process with 50% Voice,
• Follow up to ensure that appropriate actions are taken on customer requests
• Refer unresolved customer grievances or special requests to designated departments for further investigation
Country: India Location: No. 7-1-617 /A, 615 and 616 in Sy. No. 238 (p) and Sy. No. 242 (p), Ameerpet...
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