Dispatch Assistant Job Duties
Dispatch assistants have a wide range of responsibilities, which can include:
Receiving incoming calls and dispatching them to the appropriate personnel for response, such as police officers or firefighters
Providing information to callers about relevant laws and regulations, such as local ordinances or building codes
Recording details about each call received, including time, date, location, nature of the incident, and outcome
Assisting with dispatching duties such as sending out ambulance services or firefighting crews to emergency scenes
Receiving and responding to police reports, crime statistics, and other information from law enforcement agencies.
Performing clerical tasks such as typing, filing, and maintaining records
Coordinating activities between emergency responders and other departments such as hospitals and public works departments
Reviewing and updating records on individuals or companies who have been barred from certain activities due to violations of the law, such as the Dental Board of California’s list of individuals who are prohibited from practicing dentistry in the state
Maintaining contact with individuals or groups involved in an emergency response to ensure that all issues have been addressed
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